10 Things to Consider Before Moving Your Unified Communications to the Cloud (Part 2)
August 17, 2020 | Andrea Madden
As you saw in our last post, there are a lot of factors to consider when moving your unified communications to the cloud. Here are a few more items you’ll want to consider before making that transition:
6. Automatic updates
In addition to an easy setup process, by using cloud-based platforms, you are able to receive automatic updates to your software without having to manually install them. This takes the stress of having an outdated communications system away because you can be confident that your system is always up to date.
7. Increased security
On-site systems are more than twice as likely to fall victim to a cybersecurity breach than cloud-based platforms. With all of the consideration regarding security and ransomware attacks, migrating to a cloud-based platform will help add an additional layer of security to your communications system.
8. Compatibility and integration
Due to the fact that cloud-based communication platforms are software-based, they can integrate with a number of other applications and business tools. This can help to simplify call centers by pulling up the customer’s information as soon as they call in. It can also allow you the flexibility and mobility of being able to take video and conference calls from a wide variety of platforms without the additional cost.
9. Reliability and connectivity
If an on-site or landline phone system goes down, then your customers and employees are unable to make or receive phone calls until everything is back up and running. Downtime is one of the biggest issues facing companies, and with cloud-based communications software, an outage does not mean the loss of communication. These platforms operate out of multiple data centers, meaning if one goes down, your phone calls are simply routed through another.
10. Finally, the biggest benefit – cloud-based communications bring everything under one umbrella!
We’ve talked a lot about the different aspects of unified communications in previous blog posts, but the biggest benefit to a cloud-based communications system is that you can have everything – phone, SMS, video, even faxing – housed on one platform and available to all employees. You are able to operate your business from anywhere with a host of robust tools, and without the need for bulky hardware, your costs will actually decrease. Decreased costs, increased connectivity, and a more engaged and productive workforce – it’s all possible in the cloud!
Cloud migration for unified communications is rapidly become a staple in the workplace, and it’s important to know how to implement it in your organization. At TAG Solutions, we work with businesses in a variety of industries and with wide array of specific needs. Let us know how we can help you with your unified communications needs today!