Unified Communications for SMB
July 30, 2020 | Andrea Madden

One of the biggest challenges facing small to medium sized businesses is the need to stay competitive while also managing costs. Unified communications offer several solutions for businesses that won’t break the bank, but will allow them to maintain productivity among employees, and accessibility for your customers.

For smaller businesses, one of the biggest benefits of unified communications is the cost reduction. Instead of having to purchase desktop phones and other outdated equipment for employees, they can transition to cloud-based communication and VoIP, which not only allows their employees to access important files and stay on top of projects from wherever they are, but it also lowers the cost of hardware and even office space. Additionally, with the video calling and chat features of unified communications, the need to wait for an email to come through or the struggle to find a specific email in an overflowing inbox becomes a thing of the past. Communication and collaboration are immediate, and this creates an environment where your employees feel engaged in the organized and their jobs, leading to higher productivity.

With remote working becoming the new normal in most workplaces, it’s imperative that your business is able to adapt and grow with the times. Implementing a new unified communications platform might seem daunting, but it doesn’t have to be. The main things to consider are:

    1. What do your employees need to be productive at their jobs, including both in-house and remote workers?
    2. What is your existing telecommunications system and how can you integrate these new unified communications tools in that system?
    3. What is the cost of implementing unified communications in your business?
    4. Is the unified communications solution you choose scalable and able to grow as your business grows?

If you’re not sure how to best implement a new unified communications system in your business, reach out to the experts at TAG Solutions. We will help you determine the best software and setup for your business, while keeping costs and other important factors in mind. Transitioning to a new unified communications system can seem overwhelming, but the benefits for your business make it a crucial investment.