Finally, Effective Relief for IT Headaches – Available Without Prescription.
TAG Solutions works with CEOs, CFOs and IT Managers to deliver helpdesk services (Managed Services) and tactical consultative workshops designed to alleviate the headaches that IT causes organizations and employees.
CEOs and CFOs look to TAG Solutions when suffering from these “Headaches”:
• Frustrated about the absurd amount of time it takes to fix computer and network problems.
• Uncertain about how to quantify, mitigate and respond to the risk associated with their IT infrastructure.
• Worried about excessive liability and exposure corresponding with cyber threats and vulnerabilities
• Perplexed about emerging technologies and how they can be leveraged in their business (such as Cloud Computing)
• Suffering from the sudden departure of key technical resources
• Continually embarrassed by poor technology implementations
• Seeking a reduction in the cost associated with Information Technology consumption
• Tired of constant business interruptions that are the result of computer and network outages.
IT Managers look to TAG Solutions when suffering from these “Headaches”:
• Always seem overwhelmed by helpdesk activities and cannot focus on strategic projects or initiatives
• Lacks technical resources or skillsets to work on advanced technologies or systems
• Struggling to meet organizational expectations of an “IT Department” and could use a helping hand
• Nervous about the next big technology implementation
Managed Services Offerings
Our program provides instant access to the friendliest technicians on the planet for an affordable, fixed monthly fee. Try our service risk free, you can cancel at any time without penalty! Your computer network will be faster and more reliable than ever before. The program includes the following services:
24/7 Help Desk
Data Backup & Recovery
System & Application Maintenance
System Performance Monitoring
Information Technology Strategy
Cloud Readiness Assessment
Cloud Migration Services
System Configuration & Installation
Asset Life Cycle Management
Predictable, Fixed Monthly Support Fee
Web Content Filtering
Mail Content Filtering
Patch Management Program
Business Continuity & Disaster Recovery Planning
3 Things We Do Better…
No Risk, No Anxiety Purchasing.
Our managed IT services are backed by a 100% money back guarantee and can be cancelled at any time for any reason. We simply do not believe in any kind of “early termination fees.”
First Call Resolution
We answer our phones live from 7:00 a.m. to 6:00 p.m. and give all clients an emergency after hours number they may call if a problem arises, including weekends. More importantly, our technicians answer the phone and are ready to start fixing computer problems immediately. Why? Because computer disruptions should be addressed immediately, there is no reason to wait for a call back – and – many of the people we support work outside normal hours. If they cannot access their computer network AND can’t get hold of anyone to help them, it’s incredibly frustrating.
“TAG Solutions always meets our needs and continually exceeds our expectations. Their technical support is friendly and knowledgeable, and their customer service is top notch. They are a pleasure to do business with.”
– Jesse Robetoy, Supervisor of User Support.
TAG Solutions works tirelessly to understand our Client’s challenges and opportunities so that we can use information technology to transformt he organization and achieve unprecedented success.
“Russ has been a great asset to our company. His proactive approach, helpfulness, and expertise goes above and beyond just “fixing hardware and software issues.” He regularly sits down with me and discusses our current issues, steps we can take to resolve them, and future projects that should be thought of. I really do appreciate the time he takes to sit down and discuss our infrastructure and improvements that can/should be made.”
– Brian Leamy, Controller